Position: Customer Relationship Manager (Full-Time)

Company Overview

BIORIUS is renowned for its rapid expansion and impressive annual growth. To support our thriving sales team, we are seeking a proactive Customer Relationship Manager to foster and enhance client relationships and business opportunities.

Job Description

The Customer Relationship Manager plays a crucial role in our sales team by managing client engagements, negotiating contracts, and leading prospecting initiatives.

Key responsibilities include:

• Managing sales processes, commercial negotiations, and client acquisition.
• Overseeing the follow-up of client projects, ensuring the timely delivery of expert documents and maintaining robust communication.
• Attending and enjoying trade shows worldwide, representing BIORIUS post-training.
• Collaborating with various departments to understand and meet client needs effectively.

Candidate Profile

• Educational Background: Bachelor’s degree in Commerce, Marketing, Economics, or a related field.
• Experience: No previous experience required.
• Language Skills: Fluent in French and English, both spoken and written. Proficiency in German is a significant advantage.
• Skills and Abilities:
  • Strong commercial drive to manage existing clients and acquire new ones.
  • Excellent organizational skills with a keen sense of prioritization.
  • Proficiency in basic Office suite applications.
  • Effective team player with a capability to propose innovative solutions.
• Personal Qualities: Flexible regarding hours, possesses a ‘Can Do’ attitude, enjoys the dynamics of trade shows, and is highly adaptable to change.

Travel Requirements 

Willing to travel internationally to represent BIORIUS at various trade shows, which constitutes about 15% of working time.

Why Join BIORIUS?

This role offers an exciting opportunity to significantly impact a leading company in the cosmetic regulatory industry. At BIORIUS, you will engage with a global client base and contribute to the company’s dynamic growth in a collaborative, innovative environment.

About the offer

• A competitive salary to be negotiated depending on your experience.
• An attractive extra-legal package

Interested candidates should send their CV and application letter by email to job@biorius.com. Candidatures will be examined as they are received.

ABOUT THE POSITION:

The group BIORIUS develops fast since its creation and is proud of its annual two-digit growth. An initial expansion targeted the USA and was progressively followed by other markets. After important investments in the development of its activities in Korea, Biorius investigated in 2020 the Japanese Market and strengthened its expertise in the field of Medical Devices and Chemical Legislations.

Trends in the cosmetic business and the numerous inquiries received by Japanese companies show that the Japanese market has a lot of potential. In 2021, the revenue created by the beauty industry in Japan was $ 37 billion which makes it the third largest cosmetic market in the world. Since 2015, this export activities have increased of 219.1%, making of Japan the most dynamic cosmetic market in the world.

To further develop this recent area of activity, the group BIORIUS is looking for a native Japanese Strategic Business Developer able to create business opportunities with Japanese cosmetic brands, increase the visibility and recognition of BIORIUS in Japan, build solid operations and adapt BIORIUS to Japan’s cultural codes.

The Strategic Business Developer will report to the Sales Manager and work closely with the Sales Team. When starting his/her activities, the Strategic Business Developer will have to play a dual role of salesperson (to acquire the first clients) and of account manager (to ensure the project management and overall satisfaction of Japanese clients). Existing Japanese clients will be transferred to the Strategic Business Developer.

ABOUT THE PROFILE:

• The Strategic Business Developer has commercial skills and is an excellent communicator in Japanese. He/she regularly participates in international trade fairs and exhibitions and interacts with Japanese prospects and clients. The necessity to conduct business discussions with Japanese companies involves that he/she knows the Japanese culture in great detail and has the behavior dictated by the Japanese traditions.
• The Strategic Business Developer manages a portfolio of Japanese cosmetic brands and ensures the proper follow-up of their projects (including timely delivery of documents produced by BIORIUS experts, administrative and commercial follow-up and enhanced communication with the clients).
• The Strategic Business Developer knows the Japanese cosmetic market and has some basic skills in regulatory affairs. He/she is responsive and always acts with the satisfactions of his/her clients in mind.

ABOUT THE CANDIDATE:

• The successful candidate has an excellent command (written and spoken) of Japanese (native speaker) and English.
• The successful candidate is preferably graduated in commerce, marketing, management or economy. Though, a background in science may be a rare and valuable asset.
• A few years of relevant experience in the sales of B2B premium services is a must. An experience in regulatory consulting services in the cosmetic sector is a remarkable asset.
• The successful applicant works and learns fast, has a good sense of priorities and organization, is flexible and reacts promptly to every situation. He/she can work both independently and in team.

ABOUT THE OFFER:

• A competitive salary to be negotiated depending on your experience.
• Mobility package.
• Eco-vouchers.
• Company mobile phone with subscription for professional and private use.
• Laptop for professional and private use + Home landline and internet reimbursed.
• Full DKV hospitalization + dental care insurance.
• Three to four days of homeworking + homeworking fees reimbursed.
• Annual sector bonus